join us...
Telemarketer
A little bit about us
We are a small, very friendly sales and customer experience consultancy with big aspirations. We are winning lots of new SME clients and need a couple more great people to join our growing team to help us fulfil our telemarketing contracts.
We are based in Eastleigh, with plenty of free parking! We have a really cool office and embrace working in a relaxed, informal environment.
What are we looking for?
We need two more really great full-time telemarketers to join our fun and friendly team. Here’s what you’ll be doing; generating new business on behalf of our clients by making outbound conversational calls (a solution selling approach) to both new and existing clients. Sometimes you may be working on multiple projects in any number of industries, within the B2B sector. Having the ability to juggle (not literally) and work in a fast-paced environment is key. The role will involve a mix of warm leads, cold calling, researching, appointment generation, signing up delegates to seminars, filling exhibition space and occasional customer experience telephone surveys.
The role:
The ideal applicant:
The package
We are a small, very friendly sales and customer experience consultancy with big aspirations. We are winning lots of new SME clients and need a couple more great people to join our growing team to help us fulfil our telemarketing contracts.
We are based in Eastleigh, with plenty of free parking! We have a really cool office and embrace working in a relaxed, informal environment.
What are we looking for?
We need two more really great full-time telemarketers to join our fun and friendly team. Here’s what you’ll be doing; generating new business on behalf of our clients by making outbound conversational calls (a solution selling approach) to both new and existing clients. Sometimes you may be working on multiple projects in any number of industries, within the B2B sector. Having the ability to juggle (not literally) and work in a fast-paced environment is key. The role will involve a mix of warm leads, cold calling, researching, appointment generation, signing up delegates to seminars, filling exhibition space and occasional customer experience telephone surveys.
The role:
- Generating new business on behalf of clients by making outbound conversational calls to both new and existing clients
- Database cleansing and researching information on prospects and their specific industry
- Building new client scripts/approaches with the team leader when on-boarding new clients
- Working on multiple projects in any number of industries using multiples CRM systems
- Attending client on-boarding meetings
- Meeting targets and reporting on results
- Representing Zest at networking events and exhibitions
The ideal applicant:
- Minimum of 1 year’s experience in telemarketing (and B2B is a must) with a proven track record of success
- Excellent communication and listening skills to be able to thoroughly quantify customers
- Good networker, ability to build rapport with anyone you speak to
- A polite and friendly manner - you need to sound great on the phone and face to face
- A positive attitude
- Brilliant attention to detail
- Able to juggle (tasks not balls!) and work in a fast-paced environment as well as under pressure
- Needs to have lots of initiative and be self-motivated with lots of energy
- IT literate with excellent knowledge of Word, Excel, Outlook and CRM systems
- Needs to have your own transport and Driving Licence
The package
- Full time, permanent role
- £16-£18K per annum with additional commission
- Beer Friday (or wine/gin or something non-alcoholic if you prefer!)
- Ongoing training
- Opportunity for career progression.
If you are interested in apply for this role please email your CV with a covering letter of if you are feeling brave a short 2 minute video on why you would be suitable for the role to [email protected]
